Let us start out by updating the printer firmware. In the event your printer related wirelessly, You should definitely non permanent hook up the system with USB then Stick to the website link to install the newest firmware update with your printer from our HP help Web site, using this backlink.
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Transform from the printer and unplug it.Open up the scanner lid.Make use of a comfortable, lint-no cost fabric flippantly dampened with drinking water to clean the scanner glass as well as the white underside on the scanner lid.Dry the glass with One more smooth, lint-absolutely free cloth.
Be inform for scammers publishing bogus support cellular phone numbers and/or electronic mail addresses about the community. If you're thinking that you've got been given a faux HP Support concept, be sure to report it to us by clicking on "Flag Submit".
Be inform for scammers submitting phony help cell phone figures and/or e-mail addresses about the Neighborhood. If you think OfficeJet Pro 6960 you've received a pretend HP Guidance concept, please report it to us by clicking on "Flag Write-up".
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If the printer recognizes the printhead but prints inadequately, you'll be able to try out running a printhead cleaning utility from the printer’s user interface or perhaps the HP program in your Computer system.
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I ran the printer head cleansing setting. Very first time did not repair the situation but after the second clear it now operates great.
I have tried suggestions below, as well as cleansing print heads many moments. Nevertheless printing magenta in lieu of blue. What other suggestions do you might have?
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Your account also allows you to connect with HP assist faster, accessibility a private dashboard to deal with all your products in a single location, watch warranty data, circumstance position and even more.